Contact Us
RubberSuctionCup.com
Ph#(800) 633-8807
Fx#(718)729-8509
info@rubbersuctioncup.com
PLEASE NOTE THE MERCHANT REFLECTED ON YOUR CREDIT CARD STATEMENT WILL BE LISTED AS
AWT SUPPLY CORPORATION 800-633-8807
Product Guarantee
All of the products showcased throughout our web site are 100% guaranteed to meet with the users approval.
Shipping Rates
You can trust that your order will be quickly processed and safely delivered.
Our shipping rates are determined by the total dollar amount of your order, excluding applicable sales tax.
RubberSucionCup.com is proud to offer Free Shipping on all orders of $100.00 or more and a flat shipping rate of $12.99
for all UPS Ground or Parcel Post shipments, whichever we choose, within the Continental United States.
This offer does not apply to orders shipping via expedited methods or orders shipping to AK, HI, PR and any additional US territories.
The free and flat shipping rates may apply to AA, AE, AP, APO and FPO Military Mail.
If additional charges apply, you will be notified before your order is processed.
Some orders can be shipped to international destinations, so please submit a message to us if you would like to discuss international ordering options.
Sales Taxes
We are required by law to charge applicable sales tax in New York.
If you are a reseller or an organization that is tax exempt, please let us know in the comments box.
Product Availability
Our stock is so complete that generally every order received ships that same day or within 24 hours after order confirmation. Product availability is subject to stock at time of order.
Returns and Exchanges
Returning Merchandise: In order to return merchandise, you must obtain an RA number from our customer service department no later than 10 days after receipt of merchandise.
You may return any unused/unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt
and you will receive a full refund less 15% restocking fee and less shipping charges.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
**We require the following information to process your return.
(If this information is not included, we will be unable to process your return.)
- RA number
- Full name and address
- Phone number
- Packing slip
- Your reason for returning the merchandise
Please return the merchandise to:
RubberSuctionCup.com - RETURNS DEPARTMENT
RA#(your issued no.)
USA
For security, please return your merchandise with a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)
We are not responsible for non-trackable merchandise sent back to us.
**Please allow up to 14 business days to process your return or exchange.